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Contact MyRxBox for order help and enquiries
Questions about a medicine, a prescription, a bulk order or your delivery? Our team is here to help.
Email us
order.myrxbox@gmail.com
Telegram
Message @myrxbox
Bulk orders
Wholesale and clinic enquiries
Send us a message
Tell us what you need and we’ll get back to you by email. To order a prescription-only medicine, attach a photo or PDF of your valid prescription.
Before you write
- Your order number, if you have one
- The medicine name, strength and quantity
- Your delivery country
- A clear photo or PDF of your prescription for Rx-only medicines
Contact details
- Emailorder.myrxbox@gmail.com
- LocationCalifornia, USA
- Reply timeUsually within 24 hours
- Live chatOn every page
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Support questions
Quick answers about replies, prescriptions, bulk orders and tracking.
How quickly will you reply?
We usually reply by email within 24 hours. For quick questions, live chat is often the fastest option.
How do I send my prescription?
Attach a clear photo or PDF of your valid prescription using the form above, or email it to us with your order number. Our team reviews it before your order is dispatched.
Can I place a bulk or wholesale order?
Yes. Choose “Bulk order” in the form or email us with the medicines, strengths and quantities you need, and we’ll send you a quote.
Can I change or cancel my order?
Contact us as soon as possible with your order number. Changes depend on whether your order has been dispatched. See our cancellation policy and refund policy.
Where is my order?
We email your tracking number when your parcel ships. If you haven’t received it, send us your order number and we’ll check the status.
Ready to order?
Browse genuine generic medicines with clear per-pill prices and tracked delivery.
Information on MyRxBox is general and educational. It does not replace advice from your doctor or pharmacist. Prescription-only medicines require a valid prescription, and rules on importing medicines differ by country, so please check your local regulations before ordering. Read our terms, privacy policy and refund policy.
