Last updated: June 2026

Please read this Cancellation Policy carefully before placing an order.

Order Cancellation

Orders cannot be canceled once they have been confirmed, processed, or shipped.

All orders are placed only after due communication and confirmation with the customer. Once confirmation is provided, the order is treated as final.

Before Order Confirmation

Customers may request changes or cancellation before order confirmation.
Once the order is confirmed, no cancellation requests will be accepted.

After Dispatch

Cancellation is not permitted in the following cases:

• Order has been shipped or dispatched

• Tracking details have been generated

• Order is in transit or under customs processing

Non-Cancellable Products

Due to the nature of pharmaceutical and healthcare products:

• All products are non-cancellable

• No cancellations are allowed for opened, unopened, or unused medicines

This policy ensures safety, compliance, and quality standards.

Failed Delivery or Customs Issues

Orders that are delayed, returned, or seized due to:

• Incorrect address details

• Customer unavailability

• Customs regulations

are not eligible for cancellation or refund.

Contact Information

For any questions regarding this Cancellation Policy, please contact us:

Phone: (248) 656-7610